LinktGO

Jump to main navigation
Jump to main content

How can we help?

General

How do I register for LinktGO? When can I start using LinktGO? Can I add more than one vehicle to LinktGO? What happens if I deregister from LinktGO? How are LinktGO trips priced? What type of vehicles are supported by LinktGO? How does LinktGO work? Why are some of my LinktGO trips updated with new details and/or a new cost? Is LinktGO eligible for the M5 cashback? How can I contact LinktGO? What phones does LinktGO support? Why is LinktGO saying I am blocked? I took a trip before registering to LinktGO. Will my trips be covered? Why did I get a toll notice even though I'm using LinktGO and selected "Already Travelled"? Why did the LinktGO app give me an “Invalid request” error when I tried to choose “Already Travelled"? Why did LinktGO charge me two service fees when I drove on Logan Motorway? Can I use LinktGO for rental or hire cars? I have a Linkt tag account. Can I use LinktGO? Can I use a trailer or caravan with LinktGO? I forgot to remove my rental vehicle from LinktGO.

Payment

Will LinktGO accept my credit card? Can LinktGO store more than one credit card for future payments? Does LinktGO store my details securely? How do I remove my card from LinktGO? How do I pay for my LinktGO trips? How long do I have to pay for my LinktGO trip? What happens if I don't pay for my LinktGO trips? Why did I get a toll notice while using LinktGO? I accidentally paid for a LinktGO trip that's not mine

Trips

Where is my trip? It's not showing in my LinktGO app. I've waited over a week but haven't received my LinktGO trip yet. I registered for LinktGO, drove on a toll road and didn’t receive a trip notification. Will I receive a toll notice? I registered for LinktGO but drove on a toll road without my phone. Will I receive a toll notice? What does a LinktGO Delayed Detection trip mean? What do I do if LinktGO detects a trip while I'm travelling in a taxi/Uber? What do I do if LinktGO detects a trip while I'm travelling in a vehicle as a passenger? I got a trip that's not mine in the LinktGO app. Why won't LinktGO let me select "Not my trip?"

Categories

How to install a tag

Follow our 3 easy steps to installing your Linkt tag.

How to remove a tag holder

Follow these simple steps to successfully remove a tag holder from your vehicle's windscreen.

What do the Beeps mean

Tags make different sounds depending on the status of your Linkt account. Your tag may change its sound to warn you of a problem with your account.

Operated by

Linkt and Linkt Sydney are trade marks of Transurban Limited used under licence by Tollaust Pty Ltd ABN 37 050 538 693.