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Popular searches

  • How do I remove a tag holder from my vehicles windscreen?
  • What are no tag in vehicle fees?
  • How do I install a tag in a car?
  • How do I pay my toll notice?
  • How do I add my new car or remove an old one?

Why did I receive a toll notice when I didn't travel on a toll road?

Toll notices are issued to the registered vehicle owner when a vehicle travels on a toll road without a valid account or pass. 

If you weren't driving the vehicle at the time of travel, you can nominate another driver or lodge an objection.

  • How to nominate another driver
  • How to lodge an objection

You can only nominate another driver twice.

For toll notices issued in NSW, print and complete a statutory declaration form, then mail it back to:

Toll Compliance Management 
Locked Bag 5004 
Parramatta NSW 2124

For toll invoices issued in Queensland or Victoria, you can do this online:

  • How to nominate another driver online (Brisbane, QLD)

  • How to nominate another driver online (Melbourne, VIC)

If you received a toll notice and would like to dispute it (e.g. you believe the trip was paid for), you can lodge an objection. We will work with you to provide the best possible outcome.

You must provide:

  • a copy of the front of the toll notice or the following toll notice details:
    • the toll notice number listed on the payment slip,
    • your licence plate number,
    • the state or territory in which your vehicle is registered,

and

  • details explaining the reason for the objection.

You can email your objection to us, or mail it to:

Linkt Sydney
Locked Bag 5072
Parramatta NSW 2124

Lodge your objection as soon as possible to avoid additional fees incurred from the toll notice.

If you’re mailing your objection, make sure you leave at least 7 days before the toll notice due date so we receive your information before you start incurring additional fees.
 

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Related

My vehicle or licence plates have been stolen I was not driving the vehicle at the time of travel What happens if I don't pay my toll notice?

Categories

  • Buying a pass
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  • LinktGO app
  • Security and fraud

How to install a tag 

Follow our 3 easy steps to installing your Linkt tag.

How to remove a tag holder

Follow these simple steps to successfully remove a tag holder from your vehicle's windscreen.

What do the Beeps mean

Tags make different sounds depending on the status of your Linkt account. Your tag may change its sound to warn you of a problem with your account.
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Linkt and Linkt Sydney are trade marks of Transurban Limited used under licence by Tollaust Pty Ltd ABN 37 050 538 693.

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