Why won't LinktGO let me select "Not my trip?"
Not your trip? is an option that appears when LinktGO has captured a trip through your phone’s GPS.
As there are instances when your phone's GPS detects a trip that's not yours, you have the choice to reject it. However, once toll point data confirms a specific trip was made by the vehicle you've registered to LinktGO, that trip must be paid, and the option to reject the trip is therefore unavailable.