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  • How do I remove a tag holder from my vehicles windscreen?
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What if my credit card payment fails?

We keep a tally of the tolls and fees you accumulate as you use your Sydney Pass. Once they reach $10 or more, we’ll deduct the amount from your credit card. If a credit card payment fails, we’ll contact you via email or SMS to resolve the problem.

Please be aware that we will charge you a $1 fee whenever a credit card payment request is declined. 

If subsequent payment attempts fail, your pass will be suspended and you may be issued with a toll notice for each unpaid trip.

If this has happened to you, contact our customer care team and we'll help you sort it out.

Learn more about Sydney Pass fees

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Can I buy a Sydney Pass without a credit card? What are the fees for a Sydney Pass? How do I pay for a Sydney Pass?

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How to install a tag 

Follow our 3 easy steps to installing your Linkt tag.

How to remove a tag holder

Follow these simple steps to successfully remove a tag holder from your vehicle's windscreen.

What do the Beeps mean

Tags make different sounds depending on the status of your Linkt account. Your tag may change its sound to warn you of a problem with your account.
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Linkt and Linkt Sydney are trade marks of Transurban Limited used under licence by Tollaust Pty Ltd ABN 37 050 538 693.

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