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    Accounts and passes
    • Open an account
    • Buy a pass
    • Help me choose
  • Pay for tolls
  • Using toll roads
    Back
    Using toll roads
    • Toll calculator
    • How to pay for travel
    • Traffic and alerts
    • About Melbourne toll roads
    • Trip Compare
    • News
  • Help
How can we Help?
Find answers to common questions

Popular searches

  • How do I install a tag in a car or light commercial vehicle?
  • What are the tolls and fees?
  • Can I swap my tag between my vehicles?
  • What do the tag beeps mean?
  • What if I wasn't driving the vehicle at the time of travel?
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Trouble logging in
What to do if you're having trouble logging into your Linkt account.
Login details
Find out what details you'll need to log in to your Linkt account.
Contact us
Contact Linkt by calling 13 33 31. Our customer care team is available 7am to 7pm, Monday to Friday. Emergency roadside assistance operates 24 hours, 7 days a week.
I can’t enter my details when using ‘Find my username’
Some customers report having issues when trying to use the 'Find my username' tool. Find out what to do if you are experiencing difficulty or missing data input fields.
Need help logging into your Linkt (previously CityLink) account?
Find out what you need to do to log in to your Linkt account with our updated login process.
Forgotten username
What to do if you've forgotten your Linkt username.
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Order a new tag holder - Linkt

Find out how to order a new tag holder for your Linkt tag ------- Your tag will come with its own holder. You can buy additional tag holders online by following these steps: 1. Log in to your account 2. Select Tags from the menu to the right 3.

Categories

  • Buying a pass
  • Payments, tolls & fees
  • Tags & holders
  • Toll invoices
  • Managing my account
  • Using toll roads
  • Opening an account
  • Taxi accounts
  • Rewards

How to install a tag 

Follow our 3 easy steps to installing your Linkt tag.

How to remove a tag holder

Follow these simple steps to successfully remove a tag holder from your vehicle's windscreen.

What do the Beeps mean

Tags make different sounds depending on the status of your Linkt account. Your tag may change its sound to warn you of a problem with your account.
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Linkt and Linkt Melbourne are trade marks of Transurban Limited used under licence by CityLink Melbourne Limited ABN 65 070 810 678.

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