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How can we help?
Find answers to common questions

Popular searches

  • How do I install a tag in a car or light commercial vehicle?
  • What are the tolls and fees?
  • Can I swap my tag between my vehicles?
  • What do the tag beeps mean?
  • What if I wasn't driving the vehicle at the time of travel?

Why have I received a toll invoice when I didn't travel on a toll road?

Toll invoices or notices are issued to the registered vehicle owner when a vehicle travels on a toll road without a valid account or pass. If you weren't driving the vehicle at the time of travel, you can nominate another driver. Bear in mind that this can only be done twice.

If you are in Melbourne or Queensland you can do this online. If you are in NSW you will need to complete a statutory declaration form.

Melbourne

  • Nominate another driver online

Sydney

  • How to nominate another driver

Queensland

  • Nominate another driver online

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Related articles

I drove a friend's car and didn't have a pass or account I wasn't driving the vehicle at the time of travel My vehicle or licence plates have been stolen

Categories

  • Buying a pass
  • Payments, tolls & fees
  • Tags & holders
  • Toll invoices
  • Managing my account
  • Using toll roads
  • Opening an account
  • Taxi accounts
  • Security and fraud

How to install a tagĀ 

Follow our 3 easy steps to installing your Linkt tag.

How to remove a tag holder

Follow these simple steps to successfully remove a tag holder from your vehicle's windscreen.

What do the Beeps mean

Tags make different sounds depending on the status of your Linkt account. Your tag may change its sound to warn you of a problem with your account.
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Linkt and Linkt Melbourne are trade marks of Transurban Limited used under licence by CityLink Melbourne Limited ABN 65 070 810 678.

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