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How can we help?
Find answers to common questions

Popular searches

  • How do I install a tag in a car or light commercial vehicle?
  • What are the tolls and fees?
  • Can I swap my tag between my vehicles?
  • What do the tag beeps mean?
  • What if I wasn't driving the vehicle at the time of travel?

I was driving a friend's car and I didn't have a pass or a Linkt account

If you're driving a friend's car, you can still buy a pass or open an account to cover your travel on CityLink – you don't need to be the vehicle owner. This will cover you for travel on CityLink only and does not include travel made on EastLink.

For 24 Hour Passes, you have until midnight on the fifth day after you travelled to buy a pass.

For Weekend Passes, you have until midnight on the Thursday after the weekend on which you travelled to buy a pass.

For accounts, you have until midnight on the tenth day after you travelled to open an account or add a vehicle to an existing account.

If you don't cover your travel within these time frames, a toll invoice will be sent to the vehicle's owner. If you aren't the registered owner of the vehicle, you can still pay the toll invoice. All you need to do is visit the pay toll invoice page, enter the toll invoice number and proceed through the payment process.

Learn more

A toll invoice or notice is a bill for unpaid travel on a toll road. In this video, you’ll learn about why you might receive one and how to avoid it.

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Categories

  • Buying a pass
  • Payments, tolls & fees
  • Tags & holders
  • Toll invoices
  • Managing my account
  • Using toll roads
  • Opening an account
  • Taxi accounts
  • Security and fraud

How to install a tag 

Follow our 3 easy steps to installing your Linkt tag.

How to remove a tag holder

Follow these simple steps to successfully remove a tag holder from your vehicle's windscreen.

What do the Beeps mean

Tags make different sounds depending on the status of your Linkt account. Your tag may change its sound to warn you of a problem with your account.
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Linkt and Linkt Melbourne are trade marks of Transurban Limited used under licence by CityLink Melbourne Limited ABN 65 070 810 678.

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