My tag doesn't beep – what does that mean?
Your tag should beep once each time you pass through a toll point. If your tag beeps more than once, your account balance may be low or your account may be suspended. If it doesn't beep at all, your tag may be incorrectly installed. Check your tag is properly installed by reading our tag installation instructions.
If your tag is properly installed but still not beeping, order a replacement tag by calling 13 33 31.
It's a good idea to order a replacement as soon as you can. If you travel without a fully-functioning tag, you may receive a toll invoice with additional fees.
