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How can we help?
Find answers to common questions

Popular searches

  • How do I install a tag in a car or light commercial vehicle?
  • What are the tolls and fees?
  • Can I swap my tag between my vehicles?
  • What do the tag beeps mean?
  • What if I wasn't driving the vehicle at the time of travel?

If I travel during the peak and off-peak changeover, what rate will I pay?

Heavy Commercial Vehicles (HCVs) are charged at different rates depending on the time of day. Peak travel is between 6am-8pm. Reduced prices apply during the off-peak period from 8pm-6am.

Depending on what time you’re travelling, a portion of your trip may be charged at the peak rate and a portion at the off-peak rate. When using our toll calculator you may be shown a price range rather than an exact amount if you are travelling during the changeover period.

When does the trip cap apply?

The trip cap is the maximum amount charged for a single continuous trip on CityLink.

There is a peak trip cap and an off-peak trip cap. The time you travel through the last toll point determines which trip cap (peak or off-peak) applies. For example:

• if you exit at 6:10am (peak) the maximum charge will be $30.48 (peak trip cap)

• if you exit at 8:10pm (off-peak) the maximum charge will be $20.32 (off-peak trip cap)

Why does the same trip hit the cap sometimes but not at other times?

The trip cap is only ever applied when the total (distance-based) toll price for that trip exceeds the cap. You are always charged whichever is the lesser value, either:

  • the applicable peak or off-peak trip cap, or
  • the total distance-based toll price for your trip

CityLink toll prices are updated quarterly.

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How to install a tag 

Follow our 3 easy steps to installing your Linkt tag.

How to remove a tag holder

Follow these simple steps to successfully remove a tag holder from your vehicle's windscreen.

What do the Beeps mean

Tags make different sounds depending on the status of your Linkt account. Your tag may change its sound to warn you of a problem with your account.
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Linkt and Linkt Melbourne are trade marks of Transurban Limited used under licence by CityLink Melbourne Limited ABN 65 070 810 678.

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