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How can we help?
Find answers to common questions

Popular searches

  • How do I install a tag in a car or light commercial vehicle?
  • What are the tolls and fees?
  • Can I swap my tag between my vehicles?
  • What do the tag beeps mean?
  • What if I wasn't driving the vehicle at the time of travel?

How can I pay for my tolls?

Linkt has a variety of products to help you pay for your toll road travel. Depending on which product you choose, there are a range of payment methods available.

As of 23rd September 2020, 7-Eleven no longer accepts Linkt payments in-store.

Find your product below to see the ways you can pay.

Everyday Account

  • Online or via the Linkt app with a debit or credit card, or auto payments from a linked credit card or bank account
  • BPAY
  • In person/with cash at participating newsagents or United Petroleum outlets. Find a location.

  • Over the phone with a credit or debit card on 13 33 31.

Access Account

  • Auto payment from your linked credit or debit card. Your card will be debited once per month.

Melbourne Pass

  • Auto payment from your linked credit or debit card. Your card will be charged after every $10 of travel.

What is tolling

A toll road, indicated by blue and orange road signs in Victoria, blue and yellow signs in Queensland and blue and white signs in New South Wales, is a road that you must pay to drive on. Instead of paying at a toll booth, your vehicle will be detected and charged electronically. Watch this video to find out more about Australian toll roads and how to pay for your trips.

Other ways to pay

Toll invoice

  • Online or via the Linkt app with a debit or credit card.
  • BPAY
  • In person/with cash at participating newsagents or United Petroleum outlets. Pay by debit card, credit card, or cash. Find a location.

  • Over the phone with a credit or debit card on 13 33 31.
  • With your account by transferring the toll invoice. 

Why did I receive a toll invoice or notice?

A toll invoice or notice is a bill for unpaid travel on a toll road. In this video, you’ll learn about why you might receive one and how to avoid it. If you’re experiencing financial difficulty and are having trouble paying for a toll invoice or notice, the Linkt Assist team may be able to help. Watch more.

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Related articles

Falling below the minimum balance Travelling with a suspended account Transferring a toll invoice or notice to an account Paying with cash Paying with BPAY

Categories

  • Buying a pass
  • Payments, tolls & fees
  • Tags & holders
  • Toll invoices
  • Managing my account
  • Using toll roads
  • Opening an account
  • Taxi accounts
  • Rewards

How to install a tag 

Follow our 3 easy steps to installing your Linkt tag.

How to remove a tag holder

Follow these simple steps to successfully remove a tag holder from your vehicle's windscreen.

What do the Beeps mean

Tags make different sounds depending on the status of your Linkt account. Your tag may change its sound to warn you of a problem with your account.
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Linkt and Linkt Melbourne are trade marks of Transurban Limited used under licence by CityLink Melbourne Limited ABN 65 070 810 678.

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