Can I change the travel date on any unused pass?
Yes, you can. However, there are cut-off times for making changes to unused passes. The cut-off time depends on the type of pass you have.
Pass type | Cut-off for making changes |
24 Hour Pass | Before 10pm the day before you're scheduled to travel |
24 Hour Limited Tulla Pass | Before 10pm the day before you're scheduled to travel |
Weekend Pass | Before 10am on the Friday before you're scheduled to travel |
Melbourne Pass | Before your pass's expiry date |
If you'd like to change the details of an unused pass, contact our customer care team. For Melbourne Passes, you can also log in to your account and change the details online.