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How can we help?
Find answers to common questions

Popular searches

  • How do I install a tag in a car or light commercial vehicle?
  • What are the tolls and fees?
  • Can I swap my tag between my vehicles?
  • What do the tag beeps mean?
  • What if I wasn't driving the vehicle at the time of travel?

I want to return my tag

If you need to return your Linkt tag (including CityLink, go via, Roam Express, E-way or Roam tags), please send it to the correct address based on your city.

Sydney

Linkt Sydney Return Tags
Reply Paid 90285
South Melbourne
VIC 3205

Brisbane

Linkt Brisbane Return Tags
Reply Paid 91206
South Melbourne 
VIC 3205

Melbourne

Linkt Melbourne Return Tags
Reply Paid 87295
South Melbourne 
VIC 3205

If you'd like us to close your account or refund your tag deposit, please contact our customer care team.

If you need a replacement tag, please go through the tag health check process.

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Related articles

Advice for deaf or hard of hearing customers using a tag

Categories

  • Buying a pass
  • Payments, tolls & fees
  • Tags & holders
  • Toll invoices
  • Managing my account
  • Using toll roads
  • Opening an account
  • Taxi accounts
  • Security and fraud

How to install a tagĀ 

Follow our 3 easy steps to installing your Linkt tag.

How to remove a tag holder

Follow these simple steps to successfully remove a tag holder from your vehicle's windscreen.

What do the Beeps mean

Tags make different sounds depending on the status of your Linkt account. Your tag may change its sound to warn you of a problem with your account.
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Linkt and Linkt Melbourne are trade marks of Transurban Limited used under licence by CityLink Melbourne Limited ABN 65 070 810 678.

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