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    Accounts and passes
    • Open an account
    • Buy a pass
    • Help me choose
  • Pay for tolls
  • Using toll roads
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    • Toll calculator
    • How to pay for travel
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    • About Melbourne toll roads
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How can we help?
Find answers to common questions

Popular searches

  • How do I install a tag in a car or light commercial vehicle?
  • What are the tolls and fees?
  • Can I swap my tag between my vehicles?
  • What do the tag beeps mean?
  • What if I wasn't driving the vehicle at the time of travel?

I can’t redeem my rewards

To view your barcode on your smartphone or tablet device, you will need to have access to Wi-Fi or a stable internet connection—make sure you test this before trying to redeem your discount in-store.

If you’re having trouble scanning you barcode make sure:

  • Your screen brightness is set to maximum
  • Remove your screen cover if you have one
  • Place the barcode directly under the scanner
  • Try varying the distance between your device and the scanner
  • Printed barcodes should be original size

Still having problems? Get in touch with us.

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Categories

  • Buying a pass
  • Payments, tolls & fees
  • Tags & holders
  • Toll invoices
  • Managing my account
  • Using toll roads
  • Opening an account
  • Taxi accounts
  • Security and fraud

How to install a tag 

Follow our 3 easy steps to installing your Linkt tag.

How to remove a tag holder

Follow these simple steps to successfully remove a tag holder from your vehicle's windscreen.

What do the Beeps mean

Tags make different sounds depending on the status of your Linkt account. Your tag may change its sound to warn you of a problem with your account.
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Linkt and Linkt Melbourne are trade marks of Transurban Limited used under licence by CityLink Melbourne Limited ABN 65 070 810 678.

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