How do I change my licence plate number?
If you want to change or edit the licence plate/registration number for a vehicle that is already on your account you will need Remove the vehicle from your account, then add it back with the correct registration.
Follow these steps to update your licence plate number:
- Log in to your account.
- Go to Vehicles in the main menu.
- Find the vehicle with the licence plate you wish to edit and select Remove. A prompt will appear, select Confirm.
- Your vehicle will be deleted from the account. Now you can add it back with the correct licence plate number.
Reminder: If you've recently sold your vehicle, remember to remove it from your account so you’re not paying for someone else’s travel.
How to add, edit or remove a vehicle
Watch this short video to learn how to add a vehicle to your account, remove a vehicle from your account, set an end date for a vehicle and cover your recent toll road travel by adding a start date to your vehicle.
*Everyday or Commercial account: You can backdate your account to cover travel on CityLink and all Queensland toll roads. In NSW, account backdating is only available for travel on Eastern Distributor, Hills M2, Lane Cove Tunnel, WestConnex M4 and Westlink M7. If you’ve travelled on EastLink in Victoria or Cross City Tunnel, Sydney Harbour Bridge & Tunnel or M5 South-West Motorway in NSW, account backdating is not available.
*Access account: You can backdate your Access account to cover travel on CityLink by up to 7 days and and EastLink by up to 3 days.
