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How can we help?
Find answers to common questions

Popular searches

  • How do I install a tag in a car or light commercial vehicle?
  • What are the tolls and fees?
  • Can I swap my tag between my vehicles?
  • What do the tag beeps mean?
  • What if I wasn't driving the vehicle at the time of travel?

How do I add a car to my account after I've used a toll road?

You can cover your trips on certain toll roads* even after you've travelled. Provided it's within 7 days of the date you travelled, add the car to your account and you'll be covered.

When adding the car to your account, you'll have a choice to set a start and end date. The start date can be set up to 7 days prior to the date of your trip. If you travelled more than 7 days ago a toll invoice or notice will be sent to the car's registered owner.  

To add a car to your account online or via the Linkt app follow these steps:

  • Online
  • Linkt app
  1. Log in to your account.

  2. Select Vehicles from the menu.

  3. Select Add another vehicle.

  4. Fill in your car's details and then select I want to set a start and end time for this vehicle.

  5. Enter a start date.

An end date is not required but if the car is rented or borrowed, set an end date to ensure you're not paying for someone else's travel.

  1. Tap the My Account tab.

  2. Tap Vehicles and then Add Vehicle.

  3. Fill in your car's details and then select Specify a start / end date.

  4. Enter a start date.

An end date is not required but if the car is rented or borrowed, set an end date to ensure you're not paying for someone else's travel.

We'll match the licence plate to your account and any trips will be charged to your account along with a vehicle matching fee if you're travelling without a tag.

If the car is borrowed, be sure to set an end date so that you're not paying for someone else's travel. Once the end date has passed the car will be removed from your account. 

If you're driving a rental car you should check the policy of the rental company first and follow their advice.

*Everyday or Commercial account: You can backdate your account to cover travel on CityLink and all Queensland toll roads. In NSW, account backdating is only available for travel on Eastern Distributor, Hills M2, Lane Cove Tunnel, WestConnex M4 and Westlink M7. If you’ve travelled on EastLink in Victoria or Cross City Tunnel, Sydney Harbour Bridge & Tunnel or M5 South-West Motorway in NSW, account backdating is not available.
*Access account: You can backdate your Access account to cover travel on CityLink by up to 7 days and and EastLink by up to 3 days.

How to cover your travel when you have recently used a toll road

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Categories

  • Buying a pass
  • Payments, tolls & fees
  • Tags & holders
  • Toll invoices
  • Managing my account
  • Using toll roads
  • Opening an account
  • Taxi accounts
  • Rewards

How to install a tag 

Follow our 3 easy steps to installing your Linkt tag.

How to remove a tag holder

Follow these simple steps to successfully remove a tag holder from your vehicle's windscreen.

What do the Beeps mean

Tags make different sounds depending on the status of your Linkt account. Your tag may change its sound to warn you of a problem with your account.
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Linkt and Linkt Melbourne are trade marks of Transurban Limited used under licence by CityLink Melbourne Limited ABN 65 070 810 678.

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