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What is a low balance alert?

Prepaid accounts must have a positive balance to stay covered for future travel.

When your account balance is low, you'll receive a low balance alert app notification or email, reminding you to top up your account. If you have a tag it will beep 3 times also.

You can set the amount at which you’ll receive these alerts by following these steps:  

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  • Linkt app
  1. Log in to your account.

  2. Select Payment details.

  3. Select Manual top-up.

  4. Choose your low balance alert level.

  5. Click Update.

  6. You’ll be prompted to confirm you’re happy with your changes. Select Yes, I’m sure.

  1. Open the Linkt app.

  2. Select Manage auto top-up.

  3. Select Change.

  4. Tap Manual top up.

  5. Choose your low balance alert level.

  6. Choose whether or not you’d like to receive a push notification when your balance is low.

  7. Tap Save.

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Related articles

Set up auto payments Check your account balance What do the tag beeps mean? Advice for deaf or hard of hearing customers using a tag

Categories

  • Buying a pass
  • Payments, tolls & fees
  • Tags & holders
  • Toll invoices & demand notices
  • Managing my account
  • Using toll roads
  • Opening an account
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How to install a tag 

Follow our 3 easy steps to installing your Linkt tag.

How to remove a tag holder

Follow these simple steps to successfully remove a tag holder from your vehicle's windscreen.

What do the Beeps mean

Tags make different sounds depending on the status of your Linkt account. Your tag may change its sound to warn you of a problem with your account.
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Linkt and Linkt Brisbane are trade marks of Transurban Limited used under licence by Queensland Motorways Management Pty Ltd ABN 86 010 630 921.

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