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I received a toll invoice even though I bought a pass

If you think you had a valid pass at the time of travel, you can lodge an objection and we'll look into it. You can do this by getting in touch and giving us the following information:

  • either a copy of the front of the toll invoice OR the toll invoice number
  • your vehicle's licence plate number and state of registration
  • a signed letter explaining why you're raising an objection

You can also email your objection to customerbris@linkt.com.au, or post it to:

Linkt
Reply Paid 87288
Virginia BC QLD 4014

If you're sending your objection via post, make sure to send it at least 7 days before the toll invoice due date. It's important to lodge your objection as soon as you can, to avoid additional fees. 

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Categories

  • Buying a pass
  • Payments, tolls & fees
  • Tags & holders
  • Toll invoices & demand notices
  • Managing my account
  • Using toll roads
  • Opening an account
  • Security and fraud

How to install a tagĀ 

Follow our 3 easy steps to installing your Linkt tag.

How to remove a tag holder

Follow these simple steps to successfully remove a tag holder from your vehicle's windscreen.

What do the Beeps mean

Tags make different sounds depending on the status of your Linkt account. Your tag may change its sound to warn you of a problem with your account.
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Linkt and Linkt Brisbane are trade marks of Transurban Limited used under licence by Queensland Motorways Management Pty Ltd ABN 86 010 630 921.

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