How do I reactivate a suspended account?
You can reactivate your account by logging in and making a payment that brings your account balance to greater than $0.
If you continued to travel on toll roads while your account was suspended, you may be issued with one or more toll invoices. If this happens, you'll need to pay these toll invoices as well as the amount outstanding on your account. It can take up to 4 weeks after you travel for a toll invoice to be sent to the vehicle's owner.
An easy way to avoid a suspended account is to set up auto payments. Whenever your balance is low, we'll top it up by debiting your nominated credit card or bank account.
If you've already set up auto payments, remember to keep your payment details up to date.